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ANSWERS TO YOUR QUESTIONS

Product Information

WHAT IS THE TURN-AROUND TIME?

Turnaround depends on what you are making and how many. Generally, we will ship 3 weeks from approved artwork. 

If your order requires a rush, just ask about our rush services and we will see what we can do to make your order happen by your deadline!

WHAT IF I DON'T HAVE MY OWN ARTWORK?
Not a problem! We have talented designers just waiting to help! We have plenty of cool designs already to choose from. But if you require custom design please contact us to find out how we can help.
CAN YOU SUBLIMATE ON FABRICS OTHER THAN POLYESTER?
No. Sublimation is a process exclusively for synthetic fabrics, namely polyester. Some polyester blends, such as poly-spandex, can be printed, (like in the case of leggings and other yoga or swimwear products). Cotton is not for sublimation. If you would like to print on organic materials like cotton or silk, we can help you with that but the process and minimums are different.

Shopping Information

WHAT ARE YOUR MINIMUM ORDER QUANTITIES?

Our minimum order quantity for new orders is 6 pieces. For fill in or re-orders it is 1 piece. 

 

WHAT IS YOUR RETURN POLICY?

As all orders are custom made, we do not accept any returns. However, if you find anything wrong with your order due to manufacturing defects, we will gladly repair the item, or replace the order at our discretion. You must contact LabFit within 48 hours to address any issues you believe your order to have. We stand by our workmanship and quality on all items we produce

HOW DO YOU PROCESS SHIPPING?

Currently we do not offer drop shipping. Orders will be packed per team order / bulk and shipped to 1 location. Please contact us for more information regarding shipping and/or quotes.

I LIVE LOCALLY, CAN I JUST PICK UP MY ORDER?
Yes, you can pick up your order directly from us to avoid shipping charges, no problem!
DO I HAVE TO PAY TAX ON MY ORDER?
If you are a reseller in California, you will have to present your Seller's Permit number for documentation to avoid paying tax. Out-of-state distributors also qualify for deferring tax. 

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